Returns & Exchanges

At ORI Future, we want you to love your home; if you are not entirely satisfied with your purchase, we offer a 30-day return window for most furniture and decor items in their original condition. Our goal is to ensure your living space feels perfect, supported by a seamless and transparent return process.

1

Initiate Your Request

Log into your ORI Future account and select the order you wish to return, or contact our support team with your order number to begin the process.

2

Prepare the Item

Carefully repackage your items in their original boxes with all protective padding, manuals, and assembly hardware included to prevent damage during transit.

3

Schedule a Pickup

Affix the provided prepaid shipping label to your package and schedule a courier pickup or drop it off at an authorized shipping center.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing